Your MTBH Journey

Your Journey Starts Here

We are here to help.

The first step in beginning services with MTBH is to complete our intake process.  This can be completed by speaking with one of our intake coordinators over the phone or in person.

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Please have available the following items for your intake:

•   Your personal information (address, phone number, social security number)
•   Driver’s License or State Identification Card
•   Your Medicaid, Medicare, or other insurance cards
•   A list of all medications you are currently taking
•   If you have received any mental health or substance use services in the past, bring the name and contact information
•   If you have been referred to us, the name of the referral source and contact information

If you don’t have the information listed above, please don’t let this stop you from contacting us. We will help you obtain what is needed.

Your Journey Begins

During your initial visit, either over the phone or in person, our intake coordinator will work with you to determine what brings you to MTBH. Once the intake is completed, they will connect you with the appropriate treatment provider and program.

Your Journey Continues

Based on your individual needs, we will work with you to design your plan of care.  As your journey is your own it will be specific to you only. 

If for any reason you need to reschedule an appointment, please call the respective office location.

Financial Assistance Available

Mark Twain Behavioral Health will not refuse behavioral health services due to inability to pay during times of crisis and for other eligible CCBHO services. If you are experiencing financial difficulty, and wanting more routine services, please contact our business office to review payment options 573-221-2120.

To access eligible services through reduced payments you will need to work with our intake coordinators and our business office and may be required to show proof of residency and family income depending on the specific services you are requesting. Our reduced pricing is based on our reasonable costs of operation. 

CCBHC Non-Medicaid:  funds are available for Recovery and Intensive Case Management (Emergency Room Enhancement) services for un-insured and under-insured Individuals. For consumers involved in Recovery or Crisis related services designated staff will work with you to apply for Medicaid through traditional means or the Presumptive Medicaid Eligibility application process to expediate the ability of accessing Medicaid for ongoing healthcare needs. Please contact our intake department to see if you qualify for these services as they are based on program eligibility requirements. 

     Eligible Services

     Recovery Services

     Withdrawal Management

     Medication Assisted Treatment

     Crisis Services (initial assessment with up to three follow-up visits)

     Crisis Stabilization Services

     Emergency Room Enhancement Services (Intensive Case Management and Psychiatry)

     Community Behavioral Health Liaison – Adult/ Youth

Consultation and Education 

MTBH offers a variety of behavioral health education/training/support to community partners at no charge to the public.  

Outpatient Therapy

MTBH offers no cost access to youth school-based therapy services through Department of Mental Health funding to eligible families without insurance or high deductibles within designated school settings that have co-located Mark Twain Behavioral Health staff.  

MTBH offers access to ongoing therapy in office with master’s level interns for reduced cost therapy needs.

*Please visit with an intake coordinator for intern availability. 

Graduate Level Intern:  $40 an hour

Medication Assistance 

Our nurses can assist you with accessing your high-priced behavioral health medications with pharmaceutical assistance programs or through consultation with our on-site pharmaceutical partner Genoa Pharmacy.  

Community Psychiatric Rehabilitation/ Private Pay Case Management 

Designated staff will assist in the Medicaid application process. Many at-risk consumers qualify for ERE based services in the meantime while awaiting full evaluation for the CPRP services.

Private Pay Case Management for non- Medicaid consumers is $200 a month to access specialized case management services.

Private Pay 

MTBH offers reduced pricing for cash payment. 

We understand that costs associated with healthcare can be difficult to pay. If you need help, call the business office at 573-221-2120 to see if you may qualify for discounted services /financial assistance. If you do not qualify for assistance our staff will put you in touch with someone who will discuss a payment plan option that best suits your needs.

Click here to contact us

If you need immediate help, call:

MTBH 24 HOUR CRISIS LINE: 1-800-356-5395

Or

National Suicide Prevention Lifeline:  1-800-273-8255